A FEW CLIENT REVIEWS

A simple phone call to Whitney Carter is like stepping into a time portal to Film Noir. You immediately sense that Detective James Carter has seen it all. But beneath his gruff voice, lies a heart with compassion. The experience alone is worth the price of admission.

I initially dismissed hiring a private detective for my divorce case as I thought it would simply be too expensive. Whitney Carter charges more than a run of the mill PI because the intel that they provide can make or break your case. As an example, I was advised by my solicitors to serve the defendant a document requesting his appearance at a hearing to disclose his assets. James Carter informed me that not only is it a waste of time as you’re not in front of a judge so the defendant will outright lie, but by serving them you’re essentially warning the defendant to hide their assets. Carter's keen advice is spot-on and practical.

He genuinely cared about my case. On the multiple occasions that I’ve called, my calls were at least 45 minutes in length. Do not expect a five-minute conversation when calling. Carter takes his time to explore numerous options. At times, he will ramble about a tale in his storied past, but pay attention, there are nuggets of gold in there that apply to your situation. And if you get John his older brother on the line, look out, he's as subtle and effective as a train locomotive.

We live in the age of information where knowledge is power, and we assume we can get everything through Google for free. Don’t waste your time with the shady online background check companies that unscrupulously auto charge your credit card. Whitney Carter has info sources not available to civilians.

Pay attention, follow through, and keep him posted. Then you’ll get the results that you seek. Good luck in your journey!

Sue Hemsworth. Toowoomba. Qld.

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On Boxing Day in 2019, I was accused of deliberately running down the fat female security guard at the  IGA parking lot while trying to park my car. I was formally charged with “Assault with a Deadly Weapon” and my solicitor agreed that we needed to hire a Private Investigator who could shed some light on what was really going on as I was beginning to get nervous. They were producing several witnesses who claimed they actually saw me strike this woman with the front end of my vehicle and I had no one to say otherwise. The reality of me getting convicted of this felony is was beginning to set in and man, did I need help. My neighbor lived next door to James Carter who agreed to meet me at my solicitor's office. After describing to him what had happened, and then determining the state’s position, he decided to attempt an interview with the victim herself, and inside a week, the rest of the state’s witnesses as well. James Carter was very instrumental in convincing state prosecutors that they had no case and the stories that the witnesses were telling were sketchy at best but moreover damagingly contradicting. The victim herself gave three separate accountings of what happened that day and did I fail to mention I never struck her? Carter ran a full background on the victim when he learned that she made nine previous workers comp claims, and she loved sitting home collecting checks. In fact, his investigation was so compelling that my lawyer refunded me $5000 of the retainer after the DPP dropped the charges. Whitney Carter handled this case with a level of confidence that was impressive, and they knew exactly what to do which calmed me down considerably and I would recommend them to any one for anything.

Jane Wilcox. Torquay Victoria.

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I was stuck in an arbitration where I knew the Judge was in collusion with the attorney that I was suing. Every ruling that the Judge was giving was against me and for this solicitor that I was in a lawsuit with. In desperation I contacted Whitney Carter and discussed my situation. We devised a plan to have one of his associates to go into this solictor's office and act as a possible client which was looking for a high-powered lawyer that has connections with judges. This was done and the solicitor in question squawked like a duck and gave up his connection with various Judges including the one that was on our case. He further made damning comments such as, it’s not the law that matters but the relation you have with these old Judges. Thanks to Whitney Carter and their excellent work we are now moving to have this Judge removed from this case. These guys are extremely professional and ethical in their work, I highly recommend them.

Sharon Louise Campbell. Sale Victoria.

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They were amazing and super professional will use them again. If u want results u should use them for sure they are fast and efficient. Will travel to your job and stay the duration. No expense too great for this lot.

Nathalie D.  Port Douglass. Qld.

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James Carter is excellent at communication, persistence, and knowledgeable. He knows a lot about his field, and I am lucky to be working with him. He was prompt with his information and immediately got to work. I would recommend hiring James Carter of Whitney Carter for all of your investigative needs. He is patient, kind, and extremely helpful. Wonderful work thank you!!!

Zoe King. Hobart. Tassie.

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Whitney Carter is perfect, they are discreet, very responsive and professional. I worked with John Whitney on a personal case, and he handled it perfectly. It was nice to feel that I wasn’t being taken advantage of, and that my case was handled just like I wanted it. John asked me what I needed, and I explained to him all that I knew, but he took over from there, with his knowledge and expertise. I would highly recommend them. And as a matter of fact, I am using them on another job soon.

Dona Pitt. Surfers Paradise Qld.

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3/23/2022

Thank you, James & John, for your EXCEPTIONAL attention to my case. I have been dealing with an EX who lives in WA while I live in Melbourne. Needless to say, getting my EX served (for non-payment of child support) has been next to impossible. I have spent hundreds and hundreds of dollars and a ton of time trying to get him served (this has been going on for YEARS).

I finally got tired of wasting my money on inefficient and sub-standard Process Servers. So, last week, I decided to Google “Top-Rated Private Investigators in Australia” and Whitney Carter was the very FIRST company that popped up.

I called and I immediately received kind, courteous, professional, and EXCELLENT customer service. The most impressive part… Whitney Carter got the job done within HOURS of our first conversation. I will always call on you, going forward… Your commitment to detail while maintaining OUTSTANDING service will always be remembered. Thank you, once again, for being so honest and trustworthy, from day one… I will always appreciate it!

Nella Darling. - Toorak. Victoria.

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11/3/2023

I had a very difficult service that needed to be done as soon as possible. I sent the paperwork to my client about two weeks ago. Whitney Carter called me this morning to let me know that the two people that needed to be located had been served! I’m thrilled. Now I can continue the work I need to do to get my client the return he deserves. The next time I have a difficult service, Whitney Carter will be who I call.

Nevill Ogilvie, Epping. Victoria.

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9/4/2023

I am an out of state solicitor who needed surveillance performed for my client whose spouse was routinely in Melbourne for “business “. John at Whitney Carter provided results and service I was frankly not accustomed to seeing from other investigators I previously used. Crystal clear photos and video, professional, detailed and concise reports, all in a timely manner. Whitney Carter is unequivocally the premier investigation service company in this area and without question, the best I’ve ever used.

Craig Bannister. Brisbane Qld.

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7/14/2022

They went above and beyond on my case that was a very difficult subject to observe and follow. Communication was always on point, calls and texts got answered immediately. I was in the loop at all times about what they were doing. We had one unsuccessful stake out, but it worked like a charm the second time around and mainly due to the fact they arrived early! Surveillance was done and trust me when I say it was nearly a mission impossible to do. Not to mention it was way outside of Melbourne and their usual service area. Highly recommend! Worth every penny! Oh, and you get a bodycam video too so nobody can argue about who is naked with whom. AAA+

Kensie Lamont. Bendigo Vic.

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7/5/2022

I had hired another PI company that was unsuccessful, young and rude before I was recommended to contact Whitney Carter for help. I’m so grateful I did. They listened and took all my notes, kept me posted on any idea or moves they planned on taking. They were mature, respectful, attentive and able to pin point and watch Someone that was very difficult to locate.

Sandra Viera. Carlton. Vic.

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5/25/2022

The best there ever is. John Whitney PI, took my phone call right away and helped with the investigation process immediately. I am so thankful for his help. I called several investigators, and they all did a background check to find nothing on my cousins’ boyfriend and he clearly has a criminal record. When John did the check, he was able to find it so I’m sure he has his connections. Thank you so much John for your quick and helpful services.

Josh Paladino, Docklands, Victoria.

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4/8/2021

I came across this International company through a friend when i needed some work done down under, and was really impressed with their professionalism and efficiency throughout my case. They were super-fast and reliable. I recommend Whitney Carter to everyone that are in need of their services.

Larissa A. - Eastern Malibu, Malibu, CA

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2/15/2022

John Whitney and his team helped us with a big family criminal issue we were having, and they got us to a great resolution with flying colors. He has empathy and makes himself available to his clients. Thank you, Mr. Whitney!

Danielle Mellon, Brisbane. 

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1/24/2021

Whitney Carter did a great job on finding out information that I needed for my divorce from an illegal immigrant. My ex claimed that she wasn’t working, and Whitney Carter found out where she wored and for how long she’s been working. Thank you!! Two weeks later she was homeward bound back to Manilla!

Robert Denalli. - Freemantle W.A.

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8/8/2022

James Carter was the best to deal with! Very professional and understanding. Would highly recommend his services. They are the best!

Ed Grant. Craigieburn. Victoria.

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5/22/2022

When only the best will do! Whitney Carter truly is the Gold Standard, Knowledge and integrity are the motto at Whitney Carter and their professionalism is second to none, Thanks again Johnny!

Stewart Simms, Sale Victoria.

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2/14/2023

I called Whitney Carter with a super urgent request for PI services. they responded very quickly and was very helpful in walking me through the best way to find out what I needed. He kept me updated throughout the investigation and was very efficient. Even though my need was immediate, James Carter was very reasonable in his pricing. Even after the investigation was completed, he helped me do some follow up work for free. He is very honest and trustworthy. I would highly recommend giving him a call if you need any kind of PI services.

Peter O'Neill, Ringwood. Vic.

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9/24/2022

Recovered our property from an unscrupulous Uber driver. Huge help! John Whitney was awesome. Don’t think this would have worked out without him.

Barry Banks, Adelaide SA.

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8/20/2022

I had a very very bad situation with a car that I had leased… I had a 2019 Range Rover and I just did not care for the car… Luckily, I had a two year lease but with Range Rover, you cannot actually get out of a lease by having someone take it over for you… I had put the car on Swapalease as an outright sale and was contacted by a scam artist and I urge anyone that is approached by someone about sub leasing your car to AVOID IT. He had promised to help get me out of this lease or make the payments until the lease ran out… Every month was hassle, late payment, etc… The least was due to run out at the end of this month and he had not made two consecutive payments and had given no indication he would turn the car over… So i contacted Whitney Carter to help me… He had many strong methods he presented me of which he could help get the car back for me… It seemed impossible after chasing after car for so long and basically feeling it was not going to be returned…. within THREE days ONLY, the car was recovered… THREE DAYS… that was just remarkable to say the least… They were ALL over him and he had no choice but to hand the car back over… Whitney Carter has earned my business as well as all my recommendations whenever someone needs any kind of private investigative work done. HIGHLY HIGHLY recommended…

Dylan Givan. Adelaide SA.

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6/24/2021

I have been working with Whitney Carter.
On PI jobs for a couple of years
Requiring investigative searches
They have come thru numerous times.

John Pascoe. Melbourne Vic.

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4/30/2022

John and his staff were awesome to deal with.
Very professional and got me all the information I needed. I would use them again 100%.

Eric Long. St Albans. Vic.

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1/30/2022

Whitney Carter. This is the private investigation service to hire! John and his team are beyond amazing! After five extremely stressful months of trying to retrieve my child from the incredibly drugged out, fraudulent partner, John Whitney and his team had my child in less than 48 hours! I cannot even begin to thank John and his team for the relief they brought me. And my ex ended up with a black ete and more. Worth evert penny esp that bit!

Jennifer Ellicott. Manly. Qld.